OUR PHILOSOPHY
Welcome to Jules Salon! We are very pleased that you have joined our team. This employee handbook outlines our policies, rules, regulations and everyday procedures so that you can better understand what is expected of you on the job.
In our salon, we derive success from teamwork. Success comes through education. As techniques change, as products improve, as new services are introduced, we will be prepared through education to satisfy the new demands of our clients, thus ensuring our successful position in the future.
Our philosophy is geared toward future growth and security through teamwork, education, fulfillment and change. We are assured that we will continue to thrive as individuals and as a business.
CODE OF PROFESSIONALISM
As a salon professional, you have developed your listening talents and are able to communicate with your clients and teammates without intimidating them. Professionalism is an intangible concept. It is a balanced combination of education, honesty, talent and common sense.
GUIDELINES TO PROFESSIONALISM
1. Listening to your client - the most difficult skill to learn, but the most valuable once mastered.
2. Service to the best of your ability all of your client’s needs. Never deny him/her the proper amount of service time.
3. Avoid gossip between clients and/or co-workers.
4. Support the expertise of your teammates.
5. Use proper grammar at all times.
COMMUNICATION WITH CLIENTS
Effective communication with a client will greatly reduce stress for the service provider. When you acquire a thorough comprehension of client’s needs, mistakes and misunderstandings are eliminated. The service provider can proceed with servicing the client, knowing that he/she and the client have a mutual understanding of the desired results.
Good communication with a client is one of the most effective tools to building a clientele. It promotes a trusted and relaxed atmosphere for a skeptical or unsure client. A client who is pleased with the service rendered and who feels comfortable and secure with the salon staff will promote the salon through word-of-the-mouth much more readily than a client who is serviced well, but in a brash and hurried manner.
GENERAL COMMUNICATION SKILLS
Communication skills determine how well you interact with people in general - including your clients and co-workers. You can develop more effective communication skills by practicing the techniques of maintaining eye contact, listening, leading, giving feedback, and proper questioning.
1. MAINTAINING EYE CONTACT: The most important part of effective communication is maintaining eye contact. Look into the other person’s eyes while speaking or listening... It shows that you are interested and paying attention.
2. LISTENING: To avoid misunderstandings, give the other person a chance to put their point across without interruptions. People tend to stop communicating when they don’t have a chance to finish thoughts they originally wanted to share with you.
3. LEADING: Make comments and ask questions that encourage the other person to continue communicating in the direction you want.
4. GIVE FEEDBACK: Help the other person understand your position throughout the conversation by responding to statements made. Feedback enables the other person to clarify any misunderstandings and encourages him/her to continue communicating.
DEALING WITH A DIFFICULT CLIENT
When dealing with a problem client, it is important for you as a professional, to remember that the salon’s image can be damaged more by one dissatisfied client than it can be improved by ten satisfied clients! Please make every attempt to satisfy your client’s needs and correct any problem before they leave the salon
If there is a personality clash between you and your client, try the “kill them with kindness” approach. When you love your enemies, they will find it hard to fight back.
SCHEDULING APPOINTMENTS IN PERSON
In the event you are required to make an appointment, please remember that the impression you make when scheduling an appointment can determine whether or not the client will want to visit our salon. New appointments are essential to keep our business thriving! Never let the client feel that you are too busy to be bothered with scheduling an appointment. Instead, make the client feel that we are pleased to have their business. Always conduct yourself in a pleasant and professional way.
SCHEDULING APPOINTMENTS OVER THE PHONE
1. Remember that the client cannot see you. This makes it even more important that you sound pleasant. Smile with your voice!
2. Answer the phone professionally - “Good Morning, etc....Thank you for calling Jules Salon, this is (your name), How may I help you”.
3. Ask client’s name first, (may I ask who’s calling) then address the caller by their name as you schedule an appointment.
4. Get all pertinent information by asking closed questions. Do not attempt to conduct a consultation over the phone.
5. Always repeat scheduled appointment time, day and date.
6. Allow client to hang up first.
7. User proper grammar at all times.
INFORMATION NEEDED FOR EACH CLIENT
1. Client’s complete name
2. Day time phone number
3. Service scheduled
4. Email Address
REFUNDS AND CREDITS
If a client remains dissatisfied with the service provided, despite your efforts to please them, management will determine whether the client should receive a refund, a credit, or corrective service. Services may not be performed free of charge without permission from management.
***IF REFUNDED IT MUST BE REFUNDED THE SAME WAY IT WAS RECEIVED.
JOB DESCRIPTION
As your employer, it is the salon’s responsibility to provide a pleasant, efficient environment wherein each employee may work in an atmosphere of professionalism. To ensure continued success of the business, the salon will provide advertising media and our direct mail coupons and postcards, when deemed necessary by salon management. It is the responsibility of the salon to stimulate the growth of its employees through one-to-one performance reviews and group discussions at staff meetings. The salon will abide by and uphold your salon handbook and all policies.
COORDINATOR/RECEPTIONIST
As the salon coordinator, you are probably the most indispensable person in the salon. You have the first and last contact with each client, and your impression is a lasting one.
You are trained to handle the client as if the client were the most important person around. You are also in a prime position to receive client feedback.
SERVICE DUTIES
1. Schedule appointments.
2. Enter client service information into computer at the end of each day.
3. Call clients to confirm appointments.
4. Direct non-busy personnel in sweeping, folding towels, or stocking duties when needed.
5. Have new clients fill out general client file and put address on mailing list.
6. Maintain traffic control in the salon.
7. Please not sitting out on floor.
BOOKKEEPING DUTIES
1. Complete close out procedures according to the computer.
2. Transmit charge cards at the end of shift.
3. Maintain adequate cash in drawer. If not, please see Manager on duty.
4. Help manager keep supplies in stock.
5. Assist manager at staff meetings, or conduct meetings when manager is on vacation.
6. Fill cash drawer with ones, fives, tens and twenties.
7. Credit card machine tips reported, and invoices settled.
CLEANING DUTIES
The following cleaning duties are to be performed daily:
1. Proper maintenance of salon equipment
2. Cleaning and sterilizing of tables
3. Laundry
4. Making coffee and cleaning coffee maker
5. Daily clean-up duties;
o Front doors and windows cleaned with Windex.
o Shelves dusted, and products straightened.
o Lobby floors vacuumed, and coffee are wiped and replenished.
o Front desk cleaned with Windex.
o Sinks cleaned with Windex.
o Mirrors and chairs cleaned with Windex.
o Shampoos filled and cleaned.
o Wax area replenished and cleaned.
o Product shelves organized and cleaned.
o Towels washed and folded and stacked.
o Bathroom cleaned with Bleach and mirror cleaned with Windex.
o Backroom counters cleaned and organized.
o Backroom sink cleaned with Bleach.
o Removal all trash from building and bring to dumpster.
o Cleaning supplies stacked; paper towels, toilet paper, Windex, bleach, black trash bags, laundry soap, Pinesol Floor Cleaner.
o Mop floors on Saturday.
o Clean out stations and Barbicide jars on Saturday
MARKETING & SALES
You must make sure you get email addresses from each client and add it to our database.
You must take at least three photos and one video daily and add to our social media feeds. Instagram, FaceBook, Twitter and YouTube.
You must inform each customer with the shampoo and products you are using for their hair. This also must be listed in the client history. Before cashing out, ask them if they would like to purchase the products.
VACATION
Our salon currently does not over vacation pay.
HOLIDAYS
We do not currently pay our employees for holidays. Our Salon will observe the following holidays.
BIRTHDAY
Although, we recognize that you might want to take your birthday off we cannot guarantee that you will get your specific day off.
SICK DAYS
We do not currently pay our employees for sick days. If you are unable to come and work due to being sick you must contact Jules as soon as possible. We will do our best to reschedule your appointment or have them be seen by another stylist if they cannot reschedule.
TIME OFF
Please schedule doctor appointments for your days off.
We realize there will be some days you will want to take off. If you would like to request a day or day(s) you must provide Jules a 30-day notice. We cannot guarantee that your days off will be approved but we will do our best to accommodate you.
GETTING PAID
We follow and comply with all the laws provided by the State of Connecticut and Connecticut Labor Board.
You are paid hourly if you are an assistant. We follow the current hourly wage requirement the Connecticut Labor Board.
You are paid 35 to 45 % commission as a hair color specialist.
You can receive up to 15% commission for product sales.
You can make additional commission monies if you sign up as a representative selling Monat.
Credit card tips are directly deposited into your account. Cash tips you immediately keep.
Paychecks are directly deposited into your account by 12:00 Noon weekly on Wednesdays.
WORK SCHEDULE & SALON HOURS
The salon hours are as follows:
Monday Closed
Tuesday 9:00 - 6:00
Wednesday 9:00 - 6:00
Thursday 9:00 - 7:00
Friday 9:00 - 7:00
Saturday 9:00 - 5:00
Sunday Closed
Each employee should arrive at least 20 minutes before their shift starts to get ready for their appointment. Employees can take a thirty-minute lunch break. We understand that sometimes it is not possible because of added service etc., but please try.
Please clock in and out on the computer and your hours will be recorded.
WORK ATTENDANCE
1. Whenever you are unable to report to work, please contact us.
2. Please schedule doctors’ appointments on your off days.
3. It is a courtesy to call management if you are going to be late for work. Please don’t be late, clients do not like to wait. It is a good policy to be in the salon15 minutes prior to your schedules arrival time.
YOUR APPEARANCE
Since we strive for professionalism in all areas of our working environment, it is important that we also portray that image in our own appearance. Navy and white Uniforms will be provided.
1. Please do not wear shirts without sleeves (tank-tops, etc). Only cap sleeve or wide tank tops are allowed.
2. Your hair should be well maintained and fashionable.
3. Your clothing should reflect current fashion trends. If in doubt, check with a team member.
4. You are expected to wear makeup as benefits your look.
5. Please have hair and makeup done before you clock in. You are not allowed to do your hair or makeup on the floor.
6. Only dark jeans with no holes are allowed.
PERSONAL TELEPHONE CALLS
Please limit your personal calls to extremely important and emergency calls only.
No cells phones on the floor.
Please do not leave a client to take a phone call, someone in the salon will take a message for you. It is vital to make the client feel like they are the most important person in the world to you!
EVALUATIONS
Evaluations will be conducted on a monthly basis by a Manager. Evaluations will be done on monthly performance on customer service, marketing and sales.
TEAM SALON MEETINGS
You are required to attend all meetings. Input and feedback are very important to helping keep Jules Salon the best salon around.
HEALTH AND SAFETY
We are currently following the CDC guidelines for COVID-19.
COVID-19 LIABILITY WAIVER
I acknowledge the contagious nature of the Coronavirus/COVID-19 and that the CDC and many other public health authorities still recommend practicing social distancing.
I further acknowledge that Jules Salon, LLC has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19.
I further acknowledge that Jules Salon, LLC cannot guarantee that I will not become infected with the Coronavirus/Covid-19. I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, salon staff, and other salon clients and their families.
As a Color Specialist or Assistant Jules Salon, LLC I acknowledge that I could be increasing my risk to exposure to the Coronavirus/COVID-19. I acknowledge that I must comply with all set procedures to reduce the spread while working.
I attest that:
* I am not experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.
* I have not traveled internationally within the last 14 days.
* I have not traveled to a highly impacted area within the United States of America in the last 14 days.
* I do not believe I have been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID-19.
* I have not been diagnosed with Coronavirus/Covid-19 and not yet cleared as non-contagious by state or local public health authorities.
* I am following all CDC recommended guidelines as much as possible and limiting my exposure to the Coronavirus/COVID-19.
I hereby release and agree to hold Jules Salon, LLC harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of the salon, or that may otherwise arise in any way in connection with any services preformed or received from Jules Salon, LLC.
NON-COMPETE & NON-SOLICITATION
Non-Competition
I will not, directly or indirectly, anywhere in the Territory (30-mile radius), perform the same or substantially the same Job Duties on behalf of any Competitive Business during the term of my employment with the Company and for two (2) years after the termination thereof, regardless of the reason for termination.
Non-Solicitation of Customers, Customer Prospects and Vendors
I will not directly or indirectly, solicit or attempt to solicit any business from any of the Company’s Customer Prospects, or Vendors with whom I’ve had Material Contact during the last two (2) years of my employment with the Company.
Non-Solicitation of Employees
I will not, directly or indirectly, on my own behalf or on behalf of or in conjunction with any person or legal entity, recruit, solicit or induce, or attempt to recruit, solicit, or induce, any employee of the Company with whom I’ve had personal contact or supervised while performing my Job Duties, to terminate their employment relationship with the Company.
We want you to know that we work very hard to create an environment that provides the best in hair care and coloring. We work hard to create a boutique style hair salon that provides outstanding customer service.
We do this with going above and beyond with our TEAM, providing you with extended training through the Jules Salon Excellence Program. We do this because we believe in you and want to see this be the start of your career where you can love your job and make a decent living at.
But we also need to protect our brand and our systems that we put into place. This is the reason for having this agreement.
By signing this you have agreed and understand the policies and procedures along with the non-competition, non-solicitations agreement and Covid-19 Waiver.
You understand that by not following the above you can become terminated at any time or sued if you decide to leave and not follow the non-complete and solicitation.
Welcome to Jules Salon! We are very pleased that you have joined our team. This employee handbook outlines our policies, rules, regulations and everyday procedures so that you can better understand what is expected of you on the job.
In our salon, we derive success from teamwork. Success comes through education. As techniques change, as products improve, as new services are introduced, we will be prepared through education to satisfy the new demands of our clients, thus ensuring our successful position in the future.
Our philosophy is geared toward future growth and security through teamwork, education, fulfillment and change. We are assured that we will continue to thrive as individuals and as a business.
CODE OF PROFESSIONALISM
As a salon professional, you have developed your listening talents and are able to communicate with your clients and teammates without intimidating them. Professionalism is an intangible concept. It is a balanced combination of education, honesty, talent and common sense.
GUIDELINES TO PROFESSIONALISM
1. Listening to your client - the most difficult skill to learn, but the most valuable once mastered.
2. Service to the best of your ability all of your client’s needs. Never deny him/her the proper amount of service time.
3. Avoid gossip between clients and/or co-workers.
4. Support the expertise of your teammates.
5. Use proper grammar at all times.
COMMUNICATION WITH CLIENTS
Effective communication with a client will greatly reduce stress for the service provider. When you acquire a thorough comprehension of client’s needs, mistakes and misunderstandings are eliminated. The service provider can proceed with servicing the client, knowing that he/she and the client have a mutual understanding of the desired results.
Good communication with a client is one of the most effective tools to building a clientele. It promotes a trusted and relaxed atmosphere for a skeptical or unsure client. A client who is pleased with the service rendered and who feels comfortable and secure with the salon staff will promote the salon through word-of-the-mouth much more readily than a client who is serviced well, but in a brash and hurried manner.
GENERAL COMMUNICATION SKILLS
Communication skills determine how well you interact with people in general - including your clients and co-workers. You can develop more effective communication skills by practicing the techniques of maintaining eye contact, listening, leading, giving feedback, and proper questioning.
1. MAINTAINING EYE CONTACT: The most important part of effective communication is maintaining eye contact. Look into the other person’s eyes while speaking or listening... It shows that you are interested and paying attention.
2. LISTENING: To avoid misunderstandings, give the other person a chance to put their point across without interruptions. People tend to stop communicating when they don’t have a chance to finish thoughts they originally wanted to share with you.
3. LEADING: Make comments and ask questions that encourage the other person to continue communicating in the direction you want.
4. GIVE FEEDBACK: Help the other person understand your position throughout the conversation by responding to statements made. Feedback enables the other person to clarify any misunderstandings and encourages him/her to continue communicating.
DEALING WITH A DIFFICULT CLIENT
When dealing with a problem client, it is important for you as a professional, to remember that the salon’s image can be damaged more by one dissatisfied client than it can be improved by ten satisfied clients! Please make every attempt to satisfy your client’s needs and correct any problem before they leave the salon
If there is a personality clash between you and your client, try the “kill them with kindness” approach. When you love your enemies, they will find it hard to fight back.
SCHEDULING APPOINTMENTS IN PERSON
In the event you are required to make an appointment, please remember that the impression you make when scheduling an appointment can determine whether or not the client will want to visit our salon. New appointments are essential to keep our business thriving! Never let the client feel that you are too busy to be bothered with scheduling an appointment. Instead, make the client feel that we are pleased to have their business. Always conduct yourself in a pleasant and professional way.
SCHEDULING APPOINTMENTS OVER THE PHONE
1. Remember that the client cannot see you. This makes it even more important that you sound pleasant. Smile with your voice!
2. Answer the phone professionally - “Good Morning, etc....Thank you for calling Jules Salon, this is (your name), How may I help you”.
3. Ask client’s name first, (may I ask who’s calling) then address the caller by their name as you schedule an appointment.
4. Get all pertinent information by asking closed questions. Do not attempt to conduct a consultation over the phone.
5. Always repeat scheduled appointment time, day and date.
6. Allow client to hang up first.
7. User proper grammar at all times.
INFORMATION NEEDED FOR EACH CLIENT
1. Client’s complete name
2. Day time phone number
3. Service scheduled
4. Email Address
REFUNDS AND CREDITS
If a client remains dissatisfied with the service provided, despite your efforts to please them, management will determine whether the client should receive a refund, a credit, or corrective service. Services may not be performed free of charge without permission from management.
***IF REFUNDED IT MUST BE REFUNDED THE SAME WAY IT WAS RECEIVED.
JOB DESCRIPTION
As your employer, it is the salon’s responsibility to provide a pleasant, efficient environment wherein each employee may work in an atmosphere of professionalism. To ensure continued success of the business, the salon will provide advertising media and our direct mail coupons and postcards, when deemed necessary by salon management. It is the responsibility of the salon to stimulate the growth of its employees through one-to-one performance reviews and group discussions at staff meetings. The salon will abide by and uphold your salon handbook and all policies.
COORDINATOR/RECEPTIONIST
As the salon coordinator, you are probably the most indispensable person in the salon. You have the first and last contact with each client, and your impression is a lasting one.
You are trained to handle the client as if the client were the most important person around. You are also in a prime position to receive client feedback.
SERVICE DUTIES
1. Schedule appointments.
2. Enter client service information into computer at the end of each day.
3. Call clients to confirm appointments.
4. Direct non-busy personnel in sweeping, folding towels, or stocking duties when needed.
5. Have new clients fill out general client file and put address on mailing list.
6. Maintain traffic control in the salon.
7. Please not sitting out on floor.
BOOKKEEPING DUTIES
1. Complete close out procedures according to the computer.
2. Transmit charge cards at the end of shift.
3. Maintain adequate cash in drawer. If not, please see Manager on duty.
4. Help manager keep supplies in stock.
5. Assist manager at staff meetings, or conduct meetings when manager is on vacation.
6. Fill cash drawer with ones, fives, tens and twenties.
7. Credit card machine tips reported, and invoices settled.
CLEANING DUTIES
The following cleaning duties are to be performed daily:
1. Proper maintenance of salon equipment
2. Cleaning and sterilizing of tables
3. Laundry
4. Making coffee and cleaning coffee maker
5. Daily clean-up duties;
o Front doors and windows cleaned with Windex.
o Shelves dusted, and products straightened.
o Lobby floors vacuumed, and coffee are wiped and replenished.
o Front desk cleaned with Windex.
o Sinks cleaned with Windex.
o Mirrors and chairs cleaned with Windex.
o Shampoos filled and cleaned.
o Wax area replenished and cleaned.
o Product shelves organized and cleaned.
o Towels washed and folded and stacked.
o Bathroom cleaned with Bleach and mirror cleaned with Windex.
o Backroom counters cleaned and organized.
o Backroom sink cleaned with Bleach.
o Removal all trash from building and bring to dumpster.
o Cleaning supplies stacked; paper towels, toilet paper, Windex, bleach, black trash bags, laundry soap, Pinesol Floor Cleaner.
o Mop floors on Saturday.
o Clean out stations and Barbicide jars on Saturday
MARKETING & SALES
You must make sure you get email addresses from each client and add it to our database.
You must take at least three photos and one video daily and add to our social media feeds. Instagram, FaceBook, Twitter and YouTube.
You must inform each customer with the shampoo and products you are using for their hair. This also must be listed in the client history. Before cashing out, ask them if they would like to purchase the products.
VACATION
Our salon currently does not over vacation pay.
HOLIDAYS
We do not currently pay our employees for holidays. Our Salon will observe the following holidays.
- New Years Eve
- New Year’s Day
- Christmas Eve
- Christmas Day
- Fourth of July
- Thanksgiving Day
- Memorial Day
- Labor Day
BIRTHDAY
Although, we recognize that you might want to take your birthday off we cannot guarantee that you will get your specific day off.
SICK DAYS
We do not currently pay our employees for sick days. If you are unable to come and work due to being sick you must contact Jules as soon as possible. We will do our best to reschedule your appointment or have them be seen by another stylist if they cannot reschedule.
TIME OFF
Please schedule doctor appointments for your days off.
We realize there will be some days you will want to take off. If you would like to request a day or day(s) you must provide Jules a 30-day notice. We cannot guarantee that your days off will be approved but we will do our best to accommodate you.
GETTING PAID
We follow and comply with all the laws provided by the State of Connecticut and Connecticut Labor Board.
You are paid hourly if you are an assistant. We follow the current hourly wage requirement the Connecticut Labor Board.
You are paid 35 to 45 % commission as a hair color specialist.
You can receive up to 15% commission for product sales.
You can make additional commission monies if you sign up as a representative selling Monat.
Credit card tips are directly deposited into your account. Cash tips you immediately keep.
Paychecks are directly deposited into your account by 12:00 Noon weekly on Wednesdays.
WORK SCHEDULE & SALON HOURS
The salon hours are as follows:
Monday Closed
Tuesday 9:00 - 6:00
Wednesday 9:00 - 6:00
Thursday 9:00 - 7:00
Friday 9:00 - 7:00
Saturday 9:00 - 5:00
Sunday Closed
Each employee should arrive at least 20 minutes before their shift starts to get ready for their appointment. Employees can take a thirty-minute lunch break. We understand that sometimes it is not possible because of added service etc., but please try.
Please clock in and out on the computer and your hours will be recorded.
WORK ATTENDANCE
1. Whenever you are unable to report to work, please contact us.
2. Please schedule doctors’ appointments on your off days.
3. It is a courtesy to call management if you are going to be late for work. Please don’t be late, clients do not like to wait. It is a good policy to be in the salon15 minutes prior to your schedules arrival time.
YOUR APPEARANCE
Since we strive for professionalism in all areas of our working environment, it is important that we also portray that image in our own appearance. Navy and white Uniforms will be provided.
1. Please do not wear shirts without sleeves (tank-tops, etc). Only cap sleeve or wide tank tops are allowed.
2. Your hair should be well maintained and fashionable.
3. Your clothing should reflect current fashion trends. If in doubt, check with a team member.
4. You are expected to wear makeup as benefits your look.
5. Please have hair and makeup done before you clock in. You are not allowed to do your hair or makeup on the floor.
6. Only dark jeans with no holes are allowed.
PERSONAL TELEPHONE CALLS
Please limit your personal calls to extremely important and emergency calls only.
No cells phones on the floor.
Please do not leave a client to take a phone call, someone in the salon will take a message for you. It is vital to make the client feel like they are the most important person in the world to you!
EVALUATIONS
Evaluations will be conducted on a monthly basis by a Manager. Evaluations will be done on monthly performance on customer service, marketing and sales.
TEAM SALON MEETINGS
You are required to attend all meetings. Input and feedback are very important to helping keep Jules Salon the best salon around.
HEALTH AND SAFETY
We are currently following the CDC guidelines for COVID-19.
- Each employee needs to wear a mask at all times while in the salon.
- Each employee will have their temperature taken when they walk in.
- Each employee needs to wipe down furniture and keep sanitizing measures in place for the salon.
- Clients need to have their temperature taken and will be asked to get COVID-19 testing if their temperature is over 101 before they can come back to the salon.
- Learn where the fire extinguisher is located. If you do not know how to operate it, please ask management to review its usage.
- Emergency number is 911.
- o In case of injury to a staff member or a client, notify the manager at once.
- o Animals are not allowed in the salon. Guide dogs are an exception.
COVID-19 LIABILITY WAIVER
I acknowledge the contagious nature of the Coronavirus/COVID-19 and that the CDC and many other public health authorities still recommend practicing social distancing.
I further acknowledge that Jules Salon, LLC has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19.
I further acknowledge that Jules Salon, LLC cannot guarantee that I will not become infected with the Coronavirus/Covid-19. I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, salon staff, and other salon clients and their families.
As a Color Specialist or Assistant Jules Salon, LLC I acknowledge that I could be increasing my risk to exposure to the Coronavirus/COVID-19. I acknowledge that I must comply with all set procedures to reduce the spread while working.
I attest that:
* I am not experiencing any symptom of illness such as cough, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.
* I have not traveled internationally within the last 14 days.
* I have not traveled to a highly impacted area within the United States of America in the last 14 days.
* I do not believe I have been exposed to someone with a suspected and/or confirmed case of the Coronavirus/COVID-19.
* I have not been diagnosed with Coronavirus/Covid-19 and not yet cleared as non-contagious by state or local public health authorities.
* I am following all CDC recommended guidelines as much as possible and limiting my exposure to the Coronavirus/COVID-19.
I hereby release and agree to hold Jules Salon, LLC harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of the salon, or that may otherwise arise in any way in connection with any services preformed or received from Jules Salon, LLC.
NON-COMPETE & NON-SOLICITATION
Non-Competition
I will not, directly or indirectly, anywhere in the Territory (30-mile radius), perform the same or substantially the same Job Duties on behalf of any Competitive Business during the term of my employment with the Company and for two (2) years after the termination thereof, regardless of the reason for termination.
Non-Solicitation of Customers, Customer Prospects and Vendors
I will not directly or indirectly, solicit or attempt to solicit any business from any of the Company’s Customer Prospects, or Vendors with whom I’ve had Material Contact during the last two (2) years of my employment with the Company.
Non-Solicitation of Employees
I will not, directly or indirectly, on my own behalf or on behalf of or in conjunction with any person or legal entity, recruit, solicit or induce, or attempt to recruit, solicit, or induce, any employee of the Company with whom I’ve had personal contact or supervised while performing my Job Duties, to terminate their employment relationship with the Company.
We want you to know that we work very hard to create an environment that provides the best in hair care and coloring. We work hard to create a boutique style hair salon that provides outstanding customer service.
We do this with going above and beyond with our TEAM, providing you with extended training through the Jules Salon Excellence Program. We do this because we believe in you and want to see this be the start of your career where you can love your job and make a decent living at.
But we also need to protect our brand and our systems that we put into place. This is the reason for having this agreement.
By signing this you have agreed and understand the policies and procedures along with the non-competition, non-solicitations agreement and Covid-19 Waiver.
You understand that by not following the above you can become terminated at any time or sued if you decide to leave and not follow the non-complete and solicitation.